Sephora Extends Contract With Acxiom For Integrated Digital Marketing Campaigns Retail giant has seen revenue growth since incorporating tailored, personalized messages into its email communications LITTLE ROCK, Ark. – June 3, 2008 – Acxiom® Corporation (Nasdaq: ACXM) announced today that specialty beauty retailer Sephora has extended its contract with Acxiom for integrated digital marketing solutions for an additional two years. Acxiom has been working with Sephora since September 2005, providing the technology platform and digital marketing services that power Sephora’s integrated digital marketing communications to millions of e-mail subscribers and loyalty program members, Beauty Insiders. Since it first began working with Acxiom, Sephora has experienced significant lift in its online sales as a direct result of its tailored, interactive communications campaigns. "Acxiom has proven themselves as an integral extension of our marketing team by helping Sephora communicate with our clients more effectively," said Tiffany Lei, marketing director at Sephora. "We distinguish ourselves with our best-in-class products, leading experts and unique offers. Acxiom’s technology and data enables us to complement the one-on-one store experience by bridging traditional direct marketing principles with the online and email channels that incorporated targeted and relevant content, making it possible to meet the growing needs of our business and client base.” Acxiom’s proprietary IMPACT technology platform allows Sephora to create personalized email communications for its customers, especially among its growing loyalty program, Beauty Insider. For example, using Acxiom’s dynamic content capabilities, Sephora is able to incorporate more complex rules for segmenting customers based on their beauty profile. The retailer can now tailor product recommendations and special offers based on traits such as eye and hair color, or skin type. One campaign can result in hundreds of unique, personalized variations. Additionally, Sephora is using Acxiom’s integrated transactional messaging capabilities to create dynamic, feature-rich HTML e-mail communications for shipping confirmations. Prior to implementing the Acxiom platform, these transactional communications were sent as plain text messages, leaving little room for branding, upsell or cross sell opportunities, or reporting capabilities to measure Sephora’s return on investment. "At Acxiom we strive to help our client’s digital marketing and advertising perform better," said Tim Suther, Acxiom senior vice president, digital marketing services. "By uniquely combining interactive marketing prowess and proprietary technology, we helped Sephora achieve a unique and compelling dialog with its customers. We are delighted to see the success of their strategy." About Sephora About Acxiom Corporation Acxiom is a registered trademark of Acxiom Corporation. |
